HELP Property Damage Restoration
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Water Restoration and Water Damage Facts


The majority of water damage occurs to materials that are not easily visible. Our concern is dealing with what is happening behind the scenes. We're concerned about water damage behind the wall, ceiling, cabinetry, or under that hardwood floor or carpet. Superficial moisture is just the tip of the iceberg for water restoration. Our concern is about further water damage and mold growth in walls, attics, under floor systems and crawl spaces. We use the most up-to-date professional water restoration equipment in the industry in combination with our 18+ years experience to address these concerns and put your property back in order. Our specialized equipment can literally see through walls and determine if there is moisture present, we determine moisture content without becoming invasive to the house. Several restoration techniques can be used to address the water damage.


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Water Restoration Facts

RESTORATION EQUIPMENT: HELP Ltd. uses state-of-the-art water restoration equipment from Pheonix and Drieaz. Our equipment is kept in like new condition and is cleaned between jobs to ensure there is no cross-contamination. Our dehumidifiers, air movers, and air scrubbers are the most energy-efficient equipment available.

RESTORATION TECHNIQUES: HELP Ltd. technicians are IICRC certified in water restoration and we always attempt to restore water damages with minimally invasive techniques. The less material we need to remove the faster your home can be restored. We may utilize drying techniques of using dry heat where necessary, helping to decrease the Relative Humidity.

COMPLETION OF RESTORATION: Addressing water damage immediately is our primary concern. The quicker our technicians address the water damage the faster the water restoration process can be completed. When water has time to absorb into the materials, microbes begin to grow and the water damage can change from a Class1 (Clean Water) to a Class 2 (Grey Water) or a Class 3(Black Water) very rapidly. This can result in microbial (mold) growth which can be potentially harmful to humans and pets.

WHAT CAN BE RESTORED: Determining what can be saved depends on the material that was water damaged, and how long it has been wet. We monitor the drying process until drying is complete. A scope of services will be provided.

PERSONAL PROPERTY: For the preservation of your personal property, we will ask you to remove any items or contents that don't need to be in the area of restoration. Items include firearms, ammunition, jewelry, valuables, heirlooms, and items of sentimental values.

INSURANCE COMPANIES: We may be referred by insurance companies or agents, but we are not the insurance company. We're here to take care of you and assist the insurance adjuster in scoping the loss. Our job is to prevent further water damage, to preserve your property, and to restore damaged property to its prior condition.

HEALTH AND SAFETY: Your health and safety is of great concern to us. We use the most eco-friendly sanitizers and disinfectants available on the market. We will provide you with a full disclosure of the products that we use for water restoration. We respect your property and will always provide you with the option to opt-out from us applying sanitizers and disinfectants in you home.

NO PUNCH-LIST PHILOSOPHY: This means that when we leave, the job will be completed. There will not be a "punch-list" of projects that still need to be completed and ultimately, you will be satisfied when we're finished.


Emergency Services

We are not just an average water restoration company. We also deliver superb contracting services with 18 years in the home restoration business and can obtain building permits for the rebuild of your property. Most water restoration companies are not legally permitted or capable to rebuild the property after a water damage loss – for example, they can simply dry the structure and clean the carpets.

HELP Ltd. Restoration will handle your entire claim from eliminating the water source, to replacing studs, drywall, and trim to re-laying hardwood floor to finishing the final coat of paint. We have built and rebuilt over 25+ million dollar properties and completed many other smaller projects.

We look forward to working with you.